A leading consumer finance provider establishes a Data Viz Studio
Context
Our client is the leading bank in the European Union. Key figures include:
- Operations in 68 countries
- More than 193,000 employees, including nearly 148,000 in Europe
- €44.3 billion in net banking income
- €7.1 billion in net income attributable to the Group
The company is the number one provider of consumer financing in France and Europe through its consumer credit and mortgage activities.
Spread across 33 countries, 19,500 employees contribute daily to the company’s growth and development.
Challenges
Over the past three years, the company has launched several Data Visualization initiatives aimed at democratizing access to data across business functions.
Improving data accessibility became a key strategic development area for the organization.
Method
Implementation of a Center of Excellence designed to centralize all Data Visualization activities across multiple solutions — including Qlik, Tableau, and Power BI — and across business departments such as Marketing, Risk, Compliance, and Finance.
Key focus areas included:
- Project and team management
- Processes and methodologies
- Quality and skills management
Benefits
- Improved service quality and faster response times to business requests
- Greater data democratization across business teams and increased user autonomy
- Enhanced visibility and cost control